Auto Talk Insiders Webinar | 29th January 2026 | 10am
Drive revenue, efficiency and customer experience; turn routine into remarkable
Aftersales leaders are under pressure to deliver efficiency and profitability without compromising customer experience.
In this exclusive webinar, taking place on Thursday 29th January at 10am, industry experts Richard Price, former Aftersales Director at BMW Group UK, Richie Robinson, Aftersales Strategy Director from CitNOW Group and Gareth Entwistle, Customer Success Manager from Tjekvik will discuss how deeply integrated, best-in-class solutions are powering up every ramp and every repair.
Agenda Highlights
- Smarter resourcing - Using the right tool for the right job at the right time
- Winning back service opportunities - turning routine into remarkable
- Retention in a longer ownership cycle - building loyalty, trust, and lifetime value
- Tackling rising dealership costs through digitisation and operational efficiency